Available from Scale plan

Your calls contain your most valuable insights — and no one is analyzing them

Before

  • 200 calls/day, 0 analyzed
  • Escalation signals detected too late
  • You don't know which call reason recurs most often
  • Agent coaching based on random call sampling

After

  • Every call transcribed and analyzed within minutes
  • Tension signals detected before escalation
  • Top call reasons identified automatically each week
  • Coaching based on all calls, not a sample

What VoiceIQ analyzes

Automatic transcription
Emotions per call segment
Escalation signals
Recurring call reasons
Agent data

Real-world example

Illustrative example

A call center manager analyzes Monday morning calls. VoiceIQ detects 40% more frustration signals between 9am and 10am than the rest of the week.

Root cause identified: customers call after receiving their invoice on Friday.

→ Decision made: a proactive invoice explanation email sent every Thursday evening.
VoiceIQ analysis example — frustration signals in Monday morning calls

VoiceIQ is included from the Scale plan, at $699/month.

See pricing →

See what VoiceIQ finds in your own calls.

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