Built from a simple frustration

Thousands of companies collect reviews, tickets and calls every day. Almost none of them analyze them properly. Not for lack of will — but for lack of accessible tools.

On the ground, the question is simple: where are we disappointing our customers, and how do we improve?

For a long time, answering that question cost €100,000 per year and required a data team. The result: years of customer feedback sitting in files nobody read.

AI finally makes this answer accessible — without a data scientist, without an enterprise budget, in 48 hours.

That's why custovox.ai exists.

483,724customer conversations analyzed

and growing every week

R² = 0.848model reliability score

84.8% of customer satisfaction variations are correctly explained by our model. Validated on test data independent from the training corpus.

Anti-overfittingquality process

Every model is tested on data it has never seen — to guarantee real-world reliability, not just statistical performance.

Our commitments

Hosted in France

The customer data we analyze is hosted on servers in France.

Your data stays yours

Your data is never used to train our models. Ever.

A human always replies

Every message gets a response within 2 business days.

A question or a project? Write to us.

Contact us See how it works