Three partner profiles
A reputation agency managing 8 retail and hospitality clients
The agency produces monthly reports manually — 2 days of work per client, 16 days per month in total. Reading reviews, screenshots, building Excel tables. Not scalable beyond 8 clients.
After integrating custovox.ai white-label:
- All 8 reports generated automatically in 48 hours
- Each report is branded with the agency's colors — the end client never sees custovox.ai
- The agency goes from 16 days/month to 2 days/month on this activity
- It can onboard 5 new clients without hiring
- Gross margin: €650 net per client, with no new hires
An HR consulting firm conducting social audits for companies of 100 to 500 employees
The firm conducts annual interviews and internal surveys but analyzes verbatims manually — 3 days per assignment, subjective results depending on the consultant.
After integrating custovox.ai white-label:
- Verbatims from 300 interviews analyzed in 48 hours
- Report delivers: overall sentiment by department, top 5 employee pain points, departure risk signals
- The firm differentiates its offer with NLP analysis that competitors don't provide
- It charges €2,000 more per assignment thanks to this deliverable
- A client requests quarterly monitoring — recurring revenue generated
A CX agency supporting 6 retail chains on customer experience
The agency makes CX recommendations based on qualitative interviews and mystery shoppers. Reports are relevant but not scalable and poorly quantified.
After integrating custovox.ai white-label:
- TextIQ analyzes verbatims from 3,000 customer reviews per retailer
- PredictIQ identifies at-risk customers — the agency can demonstrate a quantified churn ROI
- Recommendations are based on real data, not impressions
- The agency wins 2 new tenders thanks to its NLP capability
- It positions itself as a 'data-driven CX agency' — strong differentiator
