Customer insights worth 10× their price

A conversation is a support ticket, a customer email, a transcribed call or an online review (Google, Trustpilot, etc.). Each individual message or review counts as one unit.

You get a notification at 80% of your quota. Beyond it, new analyses are queued until the next billing cycle or until you upgrade your plan.

Yes. Every plan, monthly or yearly, renews automatically and can be cancelled at any time, with no penalty: the cancellation takes effect at the end of the current period (month or year) and you keep access until then. You can also upgrade or downgrade whenever you want.

Your data is hosted in France and encrypted in transit and at rest. It is never used to train our models. A GDPR Article 28 DPA is signed with every paying customer (custom DPA on Enterprise).

These integrations are in beta, on request, from the Growth plan. Contact us to activate priority access.