Available from Scale plan

One customer photo is worth 1,000 words of complaint

Before

  • Customer photos arrive by email or WhatsApp with no processing
  • Each photo manually reviewed by a manager
  • Recurring visual issues go undetected
  • The negative review is already published by the time you react

After

  • Every photo automatically classified on receipt
  • Recurring issues surface within hours
  • Manager receives an alert before the review is published
  • Immediate operational decision

What VisualIQ detects

Restaurantportion, presentation, dish appearance
Hospitalityroom condition, cleanliness, equipment
Retaildamaged packaging, wrong product
After-salesvisible defect, damage

Real-world example

Illustrative example

At a restaurant, a customer sends a photo of their dish, claiming the portion is too small. VisualIQ automatically classifies: insufficient portion, neat presentation, correct apparent temperature.

The manager receives an immediate alert and contacts the customer before the negative review is posted.

→ Result: negative review avoided, customer retained.
VisualIQ analysis example — automatic classification of a customer dish photo

VisualIQ is included from the Scale plan, at $699/month.

See pricing →

See what VisualIQ finds in your customer photos.

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