Included in all plans

Your reviews contain more information than your average rating

TextIQ reads every review, ticket and email to extract sentiment, emotions and topics — automatically, in 5 languages.

Before

  • You manually read 50 reviews per week
  • Your average score hides localized problems
  • You don't know which topic drives the most dissatisfaction
  • Teams decide without text data

After

  • 800 reviews analyzed in 48 hours
  • Each location, product or team has its own score
  • Top 5 pain points detected automatically
  • Every decision is backed by what your customers actually say

What TextIQ detects

Joy
Frustration
Anger
Disappointment
Surprise
Satisfaction

Plus 3 analyses

Sentiment
Recurring topics
Auto-summary

Real-world example

Illustrative example

A manager running 3 sports stores imports Google reviews as a CSV file. TextIQ detects that 71% of negative mentions at store 2 relate to the welcome at checkout — a problem invisible in the average score of 4.2/5.

→ Decision made: targeted training for store 2 checkout staff.
TextIQ analysis example — sentiment comparison across 3 stores

TextIQ is included in all custovox.ai plans, from $89/month.

See pricing →

See what TextIQ finds in your own reviews.

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